Whoever is in charge of your total operation should be given a "Business of the Year Award"! First, dealing with your personnel over the phone was a pleasure. They were informative, courteous, patient and knowledgeable. Second, the shelves were of excellent quality, precisely made, and installed perfectly. Third, whoever packed them could have had them delivered by dropping them from an aircraft and they would not have been damaged. It was a beautiful packing job. You all reflect customer service and customer satisfaction to the highest degree. My admiration and sincere thanks to all of you for running such a great business.
Sincerely,
Peter Hanrahan

"My name is Charles, and I wanted to thank you for your personal attention (and answers to my extra questions), your support team are exceptional and made me feel like a real valued customer. Keep it up and thanks again!"
Charles, Canada

Just a short note to let you know that my shelves arrived and are installed!!!  
I love them - the quality is perfect!  I will probably order more in the future and will certainly recommend your work and web site!
Many thanks,  Nancy Wood

Thanks so much for your prompt attention to our request.  The new shelf arrived as expected and we've already installed it.  We love your products and your service is first rate.  I've already recommended your company to friends.

Jeanne

Dear Sir/Madame or who it may concern, thanks for the great job of slide out shelving, here are some pictures they work great, use pictures if you like for advertising, I image you have lots, they installed nicely, we stuck them down first with 2 sided tape and checked fit, then screwed them down, thanks again from Jerome & Nadine

I just finished installing seven of your shelves in what we call a “food pantry.“   I am very pleased with the quality of your product.  The fit is just perfect.  It took me four hours because I had to put spaces on one side to clear the door.  I encountered no problems at all. My wife is very happy now that she can reach all the items that are in the back of the shelves.  It’s amazing what we found had stored out of sight that was overlooked for quite a while.

I have attached a couple of photos that show the installation.
 Thanks.
 Mark

Dear Folks—sliding shelf arrived a day early and is all installed and ready to go for our opening on the Thursday.  Thanks so much for your help.  Really appreciated your help.

Barbara

I have ordered several of your shelves and am delighted with them. I have been able to install them myself despite being a 74-year-old great-grandmother.

Dear Sir:

 We have installed the three sliding shelves in the above order and are highly pleased with the result……………..the workmanship and quality are superb and the shelves were manufactured to our exact specs and fit perfectly in place.

You are to be complimented.

 An idea with regard to the section “secure the shelf”: your suggestion is to “place a couple of screws in either the back or side walls ………”. I do think a better idea would be to secure the shelf using one or two small right angle brackets…much neater and probably more reliable.

 George

The previous (12) sliding shelves that I did purchase are already installed and I will say this. They were excellent quality and delivery was on time
and cost of delivery was very reasonable.  I was a little leery of ordering these over the internet but I would and will recommend your company and its products to all my friends and anyone who visits the house and takes a look at the finished product.  Customer
service was also excellent including this very timely response.

Thanks Glenn

Steve and team,

The shelves arrived Friday as promised.  After taking my time to get the first two right, I got the hang of it and the rest went in quickly.  Your instructions were great!  The fit was perfect.  Thanks for making this a great experience for my mom and me. 

Warren

Please add my name to those who think that your sliding shelves are the best shelving that I have ever installed. The ease of assembly and installation was surprisingly simple, but more importantly the quality is superb.  You have a great product and you can quote me.
John Coard
Chesapeake VA

Just a quick note to say what a great product... easy to install andhigh quality.  Thanks!

*************************************
Bryan

I have to tell you this is best experience I have ever had with ordering
ANYTHING and especially dealing with the trades/contractor...I use to be a
painting contractor and I know how ridiculous things can get between
customer and contractor...so far you guys are by far the most professional,
most helpful and the most INTELLIGENT people I have ever worked
with...period.  Dave

Our custom sliding shelves are of exceptional quality, as promised.

Gene, Joanna
Denver

My shelf arrived today, right on schedule!

In summary:

Web site easy to browse, easy to order.

Order to delivery in under four weeks, even with Christmas and New Year holidays.  (Just as said in web site estimate.  "Ships in about two to three weeks from order date.")

Product arrived as scheduled via UPS.

Shelf very well packed, perfect condition, perfect dimensions, detailed instructions, plenty of screws, installed in about 30 minutes.

Thanks very much!
Mark
Seattle, WA

I just wanted to add my voice to the many testimonials. It has been some time since I ordered 4 shelves-that-slide for my kitchen. I live  
in a house that is 100 years old and still use the original metal kitchen cabinets because I like the way they take paint (currently  
they are a gorgeous periwinkle blue) and because I really cannot afford a complete kitchen make-over. I have to say that next to the  
dog door, my favorite thing in my house is the shelves-that-slide in my kitchen! I use them daily and never fail to appreciate them,  
especially because of the many years I spent kneeling on the floor, trying to find things at the back of my cabinets. Your shelves-that- 
slide have made everything so much more accessible and in some magical way have increased my storage space even though my cabinets  
are the same old ones I've always had. Also, my experience with your company was great. The packing on one of the shelves had come loose  
and there was slight damage to one of the shelves. Before I knew it, you had sent a replacement. 

Thanks for great service and a GREAT  
product.

Carol in California

 Deborah
         

My order was received today and installed this evening.  Very nice product
and a good transaction.  I wish I had ordered them two weeks earlier, but
you guys did great.

Thanks
Bob 
Montclair, VA

I just received my order yesterday... four shelves - 2 full, 2 half. I used to make my own 20 years ago but that was long ago. When I spoke with you a few weeks ago, I said if I liked them I'd be ordering more.
Where have you been??? Just what I've been looking for! The first two were for a very critical location and installation was a breeze (except for getting up off the floor). As soon as my pension check gets deposited in April I've got the web order ready to go for at least six more.

John 
Hoosick Falls, NY

Just got my shipment of shelves and installed them.  Thanks for an excellent experience.  Your website is good; your measurement
instructions were precise and resulted in a precise fit.  Turnaround was as fast as could reasonably be expected for custom work, and packaging was done carefully.  In fact, one of my boxes apparently was dropped and the largest drawer, without support from any neighbors the same size, got a sprung front lip.  It was easily repaired with a couple of drop of glue and a couple of clamps.  The quality was excellent for the price. Good work!

One small suggestion.  My installation was very easy: just fastening them to the bottoms of some cabinets.  My last four drawers took only
minutes, once I found a slight better method. Next printing, your instructions for this situation could be simplified even more :
Assemble the left and right slides to the drawer and place the whole thing exactly where you want it to end up.  With a pencil, trace the
position of the front of the slide rail.  Remove the drawer.  Put the rails in position and drive a single screw through the front support
plate of each.  Now put the drawer back and check position again.  When the rear of the drawer is perfect, carefully remove the drawer and put a
screw in one of the side-to-side holes, tightly.  Check the drawer again just to be sure, and adjust if necessary.  Add one more screw in back on
each side.  (And don't forget the plastic thingy.)

Thanks,

Glenn 

PS: The wife is already planning to improve the kitchen at our summer
place.  I'll be back to you soon.

Though it has been a year since I finished my "little" project, I'm happy to say that your shelves (all twelve assorted sizes of them) continue to operate as well and efficiently as the day they were put in. Belated thanks for your help with ideas and guidance in converting my closet-type pantry into a work of art and envy. Here's a couple of photos to show the finished pantry.

Thanks....

 

Ed

Colorado Springs

Just a quick note to say what a great product... easy to install and
high quality.  Thanks!

*************************************
Bryan 
San Diego, CA 

I have to tell you this is best experience I have ever had with ordering
ANYTHING and especially dealing with the trades/contractor...I use to be a
painting contractor and I know how ridiculous things can get between
customer and contractor...so far you guys are by far the most professional,
most helpful and the most INTELLIGENT people I have ever worked
with...period.  Dave

I wanted to take a moment to thank you for your product and your service.
The shelves are wonderful!  We've shown them to everyone and they are a hit.

I also wanted to thank you for your excellent customer service.  I really
appreciate your help when I needed additional brackets.

Between your excellent product and wonderful customer service, I have been
signing your praises.
Thanks

Jim Docter

My shelves came yesterday and I installed them today. When I unpacked them, I knew that this was going to be a good experience. The packing was so well done, almost a work of art. The shelves were great. Excellent construction. Everything fit. They look wonderful. We are very happy with the quality. They installed very easily. I got the instructions off your web page, and they were easy to understand.

Thanks for a good product, and excellent service.

Ned

Kenny
Arlington, VA

Here is the follow up letter and some pictures

Hi, Steve!

Attached is a zip file of pictures I took of my completed toe kick drawers using your sliding shelves. Unfortunately, I didn't think to take pictures of the installation but I think you can imagine what that looked like. But, basically, here's what I did.

Since my cabinets do not have a floor under the toe kick (The sides sit directly onto the floor) and my kitchen floor is tiled which runs under the cabinets as well, I ordered the side mounted shelves. There's only about 4 inches under my cabinets so it was a tight squeeze to pre-drill and screw in the rails but with a little dexterity and persistence everything worked fine.

Here's a tip: I made a block to sit the rails on so I could guarantee the proper height at which to mount each one and I didn't have to measure or use a level. And by mounting the rails flush with the front of the cabinet, everything came out aligned. After I had mounted the rails I realized that one of my cabinets wasn't square so I needed a spacer to keep the drawer set on the rails. But that's the only adjustment I needed.

For my installation, I decided to install the shelves about an inch above the floor because of the rug. This also allowed me to keep the half-round in place which maintained the finished look of my cabinets and made the drawers even more inconspicuous.

After the drawers were installed, I went to my local Home Depot and found some 3" finish moulding. (It actually measured slightly less) It was flat on both sides and had squared edges. Very simple wood but it was not made of pine and had no knots. I picked this because it would match the smooth look of the laminated particle board which makes up the other parts of the toe kick. Once I got a service person to cut it to size, I took it home and painted it with black semi-gloss paint. (This matched the finish of the original toe kicks) After the paint dried, I centered and mounted the moulding strips to the front of the drawers with screws (Through pilot holes drilled from the inside of the drawers, of course.)

I opted to not use any fancy closing mechanism like a spring-loaded magnet lock or whatever. The space was tight so I opted to just use a simple black handle which blends in with the color of the toe kick. It's virtually undetectable unless it's looked for.

From the pictures, you can see what they look like closed as well as open. There's not lots of space for storage of items with any height but it makes for a perfect place to keep serving trays, shallow platters, dish towels or table linens which, in my case, I didn't have a good place to store them.

Some of my friends were wondering about having storage that close to the floor but I don't have any problems with bugs or water. When I cleaned out the space, I didn't even find spider webs surprisingly. I only found dust so I figured it was safe to put things down there.

I hope this helps you out and I hope that you will get other clients who want to add this feature to their kitchens.

Thanks again for the great quality product and service! I will definitely recommend you to others!

Great job Kenny, I bet others will like your ideas as well!

Steve:  Am enjoying our shelves mucho!  Didn't get them installed right away - it's summer, consequently too much to do.  But when I did get to
it, found it to be simple, fast and successful.  We summer here in WI and winter in Green Valley.  Plan to take a look when I get back and see
what else we can do to make life easier on my back and knees!  Arlene

Just wanted to let you know how please I am with the shelves I ordered from you.  They are fabulous.  I had originally order a pantry unit insert from another company.  Not only did it NOT work, it was double the cost of your sliding shelves!!  I was so happy when I was able to return the pantry insert and purchase your sliding shelves.  Great product\...Thanks again.

Diane Sullivan
Bensalem, PA

Just wanted to thank you for a good product. I painted the shelves white to match our kitchen cabinets and they turned out beautifully. Installation was as you described and they slide perfectly.
Thanks again for a great product

John
Panama City, FL

I'm very impressed with your quick and helpful reply. The large photo made it very clear. Thank you. The shelves are in and work great. Now
that I'm an "experienced " installer, I'm quite sure that I'll be ordering more in the future. Your company makes a great product and your service is obviously excellent.
Sincerely,
Mark

Installed the shelves today.  Between the design of the cabinet and the shelves, we lost four inches of storage width.  However, the extra depty more than made up for the lost space.  What was once a crowded pantry is now a pantry with room to spare.  Surprised the hell out of me.  
Roger

 I greatly appreciate your help.  The other shelves are wonderful.  Never would I go elsewhere else for shelving.  I just should
have ordered the 5th one originally.  I thought I could make do with a basket, but I'm spoiled by your shelves into wanting nothing else.  I also appreciate that I was able to install them myself as my husband is in the middle of a year's deployment in Afghanistan and I couldn't wait any longer to solve the kitchen storage problem.

Mahalo,
Linda

I don't usually write testimonials, but your product is so good that I feel motivated to do so. My house is 100 years old and I have tried to maintain its character with any remodeling that I do. The kitchen has metal cabinets that are probably original to the house. I like them because they take paint really well and I have been able change their color as my decorating palettes have changed. However, pulling things out to get to what is often hidden at the back is a real chore, especially as I have gotten older.

I ordered your shelves for my two under-counter storage cabinets, and even though it has been months since they were installed, they still bring a smile to my face every day. I got the deeper shelves for the bottom of each cabinet and the shallower ones for the top and they are absolutely perfect. I use one cabinet for food storage and one for pots and pans. Everything is totally accessible and visible with just a touch of my finger to pull them out. The shelves are sturdy and very well made and the slides run very smoothly. They are one of my favorite things in my house and I proudly show them to everyone. Thanks for a
great product!

Carol in Oakland, CA

Having gotten two orders from Shelves-That-Slide, I found installation
was much easier using a Dremel Moto-tool with a 5/64 bit to drill pilot
holes for the screws.  The bit will fit in one of the collets for the
Dremel and the light weight and small size is perfect for working in
enclosed spaces.

Sincerely,
         Warren May

Hello,
I have received the shelves and already installed them. It takes a while
(not 5 minutes, that's for sure), but I am very pleased with the quality of
the shelves and the care you took with packing and delivery. We will
certainly recommend your company to others. I'm still wondering about that
corner solution, still looking for the optimum.
Thank you and regards,
Carolina M

Note: This order used full extension slides. The door protectors do not work on standard height shelves with full extension slides

I recently ordered three sets of shelves from you, they arrived the other day and I was dreading spending unbelievable hours of time on my back, up-side down, head stuck in the cabinet, and all of the hours I thought about.

However what a pleasant surprise to find that because of the quality of your product the entire project was done in a little over an hour, my back and neck are still OK, and the cabinets look GREAT! It is a pleasure to get a product that is all that it says it is, and as good as you claim.

Hats off to you and your product (think I need a few more in a week or so, I had so much fun).

Sincere thanks
----------------------------------------------
Meixner
Richmond, Virginia

My order arrived promptly and after a few days I opened the box to install my shelves. They were packed like they were gold. I had all 4 drawers installed in about an hour. What a pleasure having a company with such a great website and such a great product and service.

Thank you.
Bill

Frank Miller III

Why did I wait so long to find you? You've definitely made my life easier.
Thanks!
Carol Snow

Rcvd the shelf as scheduled and would just like to say that it was packaged superbly!!  Keep up the good work. Dan Sterling

I received the shelves that I ordered, installed them myself in about 10 minutes a shelf.  Great product, easy to install, well made and work just as I anticipated.    Thank you,   Tom Kenyon(T.K.)

My shelves came a week ago and have been making my life easier ever since.  Your packaging was incredible, the shelves were all perfect, exactly as ordered and they were easy to install even for this very inexperienced handywoman. (I ordered eight and installed them in a morning.)  ............... my only complaint is that someone didn't advise me to do this years ago.  Thanks for a great product!

  Sally DeFord

Steve,

Thanks for sending us the 175lb slideout TV shelf with swivel.  It turned out perfect for our TV and was very easy to install.  It was just what we needed to hold our TV and TIVO unit.  This is something I have been looking for and I am very pleased I found your website!  You were very generous with the time you gave to explain the product.  Your slideout shelf is even better than you said it would be!!!  Thanks again for taking the time to walk me through the process and making sure what I bought was the right size for my needs.  Be well.

Best Regards,

Peter Eichberg

Dear Sir or Madam:

We have just received our TV-FT815 "150 lb. full extension TV slide and swivel" shelf.  It looks great and appears to be very sturdy....

Thank you.

Joe H

Everything arrived.  Thank you very much....They are perfect.  And I was even able to install them MYSELF.  That is rare.

I will order some more soon.

Guy B

Your product is just great!  I would recommend it to anyone.  We have all but one sliding unit installed.  We need more screws and one more plastic door protector as this sliding unit goes behind double doors.  Can you please mail this to me?  Thanks again for doing a wonderful job in making these "perfect" and so easy to install....   Sincerely, Marie  Indianapolis, IN

I love your shelves. I have a breakfast bar with a large cabinet with a half shelf. I was able to install shelves that slide in both sides of the cabinet and on the base shelf and the half shelf. They are great. The items are easily accessible and the shelves are very sturdy. Best of all, I installed them almost by myself - my husband held the level. Thank you for this wonderful product.

Karen

Clifton Park

Just a note to tell you that I received and shelf and installed it easily and it works just fine.  Many thanks for your help.  You might want to keep it in your " store" for future sales.

Bob

Steve, by the way I forgot to mention that I am very pleased with the
shelves, very high quality and well done and price is good also, tell your
boss! Ciao Carlo

I received my order.  My shelves are beautiful. 

Thanks for your assistance.

Linda

I want to let you know how pleased my wife and I are with the trash system.
I installed it in about 30 min and it works great.  I've already shown it to
my neighbors and they want one too.  You may be getting an e-mail from Barb
B about the same system that I purchased.

I can't wait to get the shelves.

Thanks again for your help, and please feel free to use me as a reference if
you need one.

Chris

I recently received my order for pullout shelves.   I've installed
all 8 shelves and absolutely love them!    I am very impressed with the
quality of the shelves and the ease of installation.    I installed 6 of the
pullouts on existing shelves and it was a piece of cake to do the
installation.    2 of the pullouts are not on existing shelves, I'm
basically adding extra shelves to a deep and tall cabinet that has several
existing shelves spaced far apart.   For these 2 pullouts I ordered side
mounts instead of full mounts.   I installed 1 of the pullouts (bread
drawer) using the side mounts but this was much trickier, supports less
weight, and it means I can't move the drawer up or down.   All of the other
existing shelves are adjustable via shelf pins.  Even though it means I'll
lose a little bit of vertical height, I think I would rather install these 2
pullouts on new shelves and use a full mount. 

Thanks,
Karen

We received the shelves we ordered from you via UPS last Thursday.  An
excellent packing job kept the contents intact.  I installed the shelves
Sat. morning without a hitch.  Your online directions were quite
helpful.  The 5 shelves now make the kitchen pantry much more
functional.  Thanks for making such a good product.

Sincerely,
Rob

I just received my order and am impressed with the quality of your
products.

Jonathan

Thanks for your help about the vanity waste system, It is already installed
with out any problem.

Anabella

Hi there,

I received the replacement shelves, have installed them, and am VERY HAPPY!!!!

Julie

Dear Sir or Madam,

I finally got around to installing the shelves and am very happy with
your fine product.......

Thanks you,

Larry S

We would love to hear from you as well!

The only thing better than pull out shelves for kitchen cabinets from shelves that slide and our kitchen accessories is our customers. We are happy that our pull out shelves have made your kitchen cabinets easy to access and that a pull out pantry shelf makes organizing your kitchen easier

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