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Reviews for Shelves That Slide Inc custom pullouts

STS is proud to have an A rating with Angie's list, 5 stars in Yelp and an A+ with the BBB

These are real e-mails from real customers who have installed our pull out shelves in their kitchen cabinets
We would love to hear a review from you as well!

The only thing better than pull out shelves for kitchen cabinets from shelves that slide and our kitchen accessories is our customers. 
We are happy that our pull out shelves have made your kitchen cabinets easy to access.
We know you will enjoy them for many years to come!
Thank you

Pantry shelf      Kitchen shelves   

To whom,

I wanted to drop you a note to let you know how pleasantly surprised I was on how my expectations were exceeded. It all started when I first opened the boxes and how the above and beyond job to prepare the merchandise for shipping was performed. Exceptional! Then we get to the product. Superior craftsmanship and the installation was a snap. I’ve already referred others to you. BTW, the gentleman that took my order was also stellar. Very kind and helpful. Everything worked out perfect!!

Hello Steve,

Piece of cake!! Having a bottom space, I assembled rails & shelf & then sat the whole thing in place. My space being level & the friction free mechanism allowed me to slide shelf forward enough to screw

Thanks I was very pleased with last shelves. Much better than Home Depot.
I installed a sliding barn door over the pantry which was the old furnace room I converted

 the two back L brackets in place. I used the center hole because I did not need to make any adjustments. The extender then allowed me to screw down the front two L brackets. This may be unique case for bottom shelf but putting it all together first save headaches & buying extender proved to be critical. Great craftsman ship. No I don’t do Yelp.
Jim Austin

Dear Trays that slide Customer Service , I apologize for not writing you sooner , I must tell you that the overall quality of the trays including the packaging my God you could have shipped the trays to Mars and they would have gotten there without a scratch was Excellent . The ease with which I was able to install them was amazing , the trays are beautiful sturdy and I’m getting huge compliments on their looks and the way I install them . What can I say THANK YOU , your product is excellent Yours Truly Aldo Montana

Love my shelves! They were easy to measure, order and install. I've
ordered twice now. Would definitely recommend them. The are very sturdy and
can handle a lot of weight.

Thankyou again!

Jerri Pederson

Gentlemen:

 I’m unbelievably happy with my new shelves!

One of the first things I was impressed with was the way the shelves arrived. An elephant would need to step on the packing to cause any damage, every shelf was labeled so we knew actually where each shelf went and the installation instructions were right on. 

My husband and I always work together of home improvement projects, but unfortunately as soon as the shelves arrived I decided to have a stroke. As a wonderful home coming present my husband had all the shelves installed, lined and everything put away. I could not have asked for a better help in my recovery than my new pullouts from Shelves That Slide.

Thank you,

The installation is complete and it went okay. Thanks for all the help. I have one very happy wife with the pull out shelves.

Here is a suggestion that I found worked great.

When you slide the shelves and need to pull them forward to insert the screws it can be difficult to reach in back. Instead I put wood blocks (need various widths) between the brackets (same for the half shelf) and the cabinet wall. Then I removed the draw and inserted and tightened one screw on each side for left/right movement. If the shelf moved okay I removed it and completed the screws. If it bumped or was too tight I simply adjusted the left/right screw. Saved time and back aches with these 71 year old bones!

Again thanks

Sales people,

 The shelves I ordered arrived yesterday, and I installed them today without much problem (my measurements didn’t leave much room for error); and they work fine.  My wife thinks I am a hero!!!!

Thanks

To whom it may concern,

I want to thank you for building a such a HIGH quality product. I applaud the care you take in prepping the products for shipment so they arrive in perfect condition. I chose the fully extendable draw slides for my project. I ordered a single shelf to make sure I had the dimensions correct and just finished installing 10 of the same size shelves in my new kitchen cabinet cabinets. I chose the slides that anchor on the bottom and it was so simple to install them. I attached the sliding rails to the existing shelves to make the installation easier and so I can move the shelves up or down as needed. The most important thing is that my wife is so pleased to be able to access everything on each shelf since they full extend. Bravo.

Regards,

Ted Koch

Hello Steve,

We received all of the product below, have installed it; and everything looks and works great!  The majority of the order was for my son’s new home, he and his wife are happy as clams with having these gliding shelves in their base cabinets and pantry – now they can actually find things that were getting lost in the backs of the cabinets! .....

Thank you,

The new shelves are installed and I am delighted!.  Just had two neighbors in this morning to see the finished work and find out how to contact you.  I was pleased to give this a great recommendation.  I did have the shelves installed by someone else and the ease of getting them in made a believer out of him as well.  He noted that he had done lots of work in kitchen including installing other shelf unit and yours were the best made shelves he had ever installed.

 I want to commend you particularly for the responsiveness of your office staff and Steve.  I needed to have the shipping schedule changed because of a trip we had planned.  I needed to understand how your shelves would install with the half shelves in my existing cabinets.  I really appreciated the pictures answering the installation question and the cooperation in scheduling delivery.

 Excellent product.  Excellent service. Thank you.

 Marty Azevedo

I ordered a total of eight shelves.  One was for a half-shelf installation and three of them were full extensions.  While my hubby was painting outside, I installed

 all of them BY MYSELF!  It took me a few hours—but I work rather slowly.  Unpacking them took some time due to all the shrink wrap, but they did arrive in good shape so I was glad for that.  If your shrink wrap supplier doesn’t give you a huge discount for volume, they certainly should!!

The installation was really quite easy to do in spite of the fact that I had removed the little red stop locks on one of the full extension drawers thinking they were part of the packing to keep the drawers from rubbing during shipment.  DUH!  Once I put them back on the drawer everything worked fine.

The quality of the drawers is very nice and they look great!  And, more importantly, I don’t have to stand on my head to access what’s in my cabinets anymore!

Thanks for a GREAT product! 

Regards,

Thank you for shipping my order in such a timely manner. Everything came in exactly as I ordered. Items were packaged very well and the quality was better than I expected. Thanks again. Mike

Re: Order #81939

I'm very pleased with the quality. The dimensions were just as ordered. Hopefully the shelf will last a long time. Thanks again.

Jeanne and David, Lucas, OH

I wanted to provide you with another favorable testimonial about your product. The deluxe sliding shelves we purchased were well-built and installed easily. We’re very satisfied with the shelves and have no hesitation about recommending your products to others.

Dear Folks: 

Wanted to let you know how pleased I was with your nice product.  We bought a small beach house that did not have sliding shelves in the new kitchen cabinet like we had in our primary house---fortunately they had come with those cabinets.  I found your company on-line.  I just ordered 2 shelves at first to try them.  I was very pleased and it probably only took me 20-30 min to install the first one, and only 15 min. to install the 2nd one.  Your instruction manual was clearly written and was a huge help.

 You make a great product--and I ordered the other 3 that I need this evening. 

Thanks

Gregory Stout

Thought you may like to see how we incorporated your shelves into our newly remodeled home! 

My wife had the builder redo her pantry closet based on your sliding shelves....Came out great!

I know that you get a lot of similar letters, but wanted to put my 2 cents worth in.  These shelves are great!  Due to some physical issues, I had them installed by a cabinet maker here.  The double door cabinets had the stile removed and attached to the left door.  When closed they look like they did before installing shelves.  I need to stain the new wood.

Total cost including everything was less than $775.00 for 10 shelves...a real bargain, especially compared to the highly advertised “G” brand.

We’re happy campers.

Roger Werchan

Hello Steve,

The slide came in quickly and we were able to get all the drawers in.
Thank you again for the great customer service and prompt replacement. I look forward to getting additional drawers from your company.

Regards, John

Hello, Your shelf arrived today. Perfect ! Thanks for a great job. Will recommend you to friends.

 Bob Turner

Not sure where to send this, but wanted to share my great experience with your company and products.

I recently moved into an older home that I wanted to retrofit the kitchen with sliding shelves. I researched a bunch of companies online and decided upon yours. When I went to make my final purchase, I noticed the 10 for $499 option -- and chose it. The drawers came super fast, and I didn't have to pay for shipping! They were packaged and protected well, and the workmanship of the drawers themselves is great.

I spent about 2 hours putting them in. And I am in love. So much so -- I just bought another 10-pack for the den to use with our dvd collection.

Thanks for a great product, an easy online ordering system, and a fast, safe shipping method.

Becky

Guys, I received my shelves and installed them yesterday. Everything fit perfectly!  Thanks so much, I'll do another order tonight! 

Cheers, 

Alex

Dear shelves that slide,

I have completed installing 8 of your premium Shelves, 7 in the kitchen, and another in the bathroom.   And I think I did a pretty good job of the installation.  I am very pleased with the quality of these shelves, along with the ease of installing them.  My 93 year old friend and I did the first 3 or 4, but once we got the hang of it, it went very quickly. I used one of your former customer's advice about attaching the rails to a former shelf so that the attaching could be done outside of the cabinet.  This was the point that convinced me I could perform the installation.  

I really appreciate working with your company, and there were no hitches.  I even spoke to someone in your company on the phone, and he was very easy to work with as well.  So, I would certainly recommend your company, and your product.  Good work!

 Gail Buss.  

   Put your shelves in this morning and they look and work great. Simple installation, well constructed and you folks did a good job of UPS proofing your packaging (one corner of the shipment took a good hit, but the shelves were not harmed). Very little wasted space in the cabinet and they slide effortlessly and stop on a dime. Really glad I found you folks online and I will proudly recommend you to my friends who are looking to make their life in the kitchen easier.
Thank you very much, Russ.

I received my shelves for 3 kitchen cabinets a couple of weeks ago. I finally had time to put them in when I discovered that some vital parts were missing. I was disappointed but when I contacted the company via email, I got an answer within minutes (to my surprise) and received the parts I needed 2 days later. I was very impressed by this quick action (I had recently purchased a table from another company that had to be put together and one of the parts was defective. I had to wait almost 2 weeks to receive a new BOLT of all things). Anyway, I just put the shelves in this weekend and already ordered more for another 3 cabinets. The bottom shelves took the allotted 5 minutes to put in. The top shelves were a different story. At least the first one. By the third one I had a system which made it much quicker to install them. All in all, the installation was pretty easy for a 60 year old woman with arthritis. I have done quite a bit of DIY work over the years so I was pretty comfortable doing it. I already love the shelves I have. Everything is so much more accessible for me. I can't wait to finish up with the rest of the cabinets. I would recommend this company to everyone who wants sliding shelves.
Thanks, Gail from McHenry, IL

Thanks,
Shelf arrived. Perfect fit for the new bathroom vanity. Installed in about an
hour. Took a bit to figure out the bottom mount full extension but then
carpentry is my worse suit.

Many thanks, now we old people don't have to get on our knees to find things
in the vanity.

Bill Storch

This is the second house where we have ordered your sliding shelves for kitchen installation.  Our first order was at least 6-7 years ago in Arlington, TX.  We are just as pleased with what we received this time.  The order was perfect.  Installation was smooth.  It is nice to have quality products made in the USA by a company that delivers as advertised.

Henry & Phyllis Graham

Fulshear, TX

We just purchased a 10 shelve package and wanted to comment on them. They are very well built, function beautifully, installed easily as stated and add nicely to our kitchen cabinets. We may need to order a few more. Thank you for your product and service. Steve Ertischek

Good Morning, I installed these over the weekend.  These are wonderful.
Nice quality, smooth operating and easy to install.  They exceeded my expectations. 

Thanks! Kurt

Shelves arrived yesterday in excellent condition.  Installation took about 2 hours.  About half of that time (I'm 80 yrs old) was trying to get down & up off the floor.  Other then that, it was relativity easy.  Thank you for an excellent product.
Walter Roeske

Hello Steve,

 I want to write about my experience with your company. Recently I purchased 10 pack premium shelves from Shelves That Slide. I have few minor issues with the order and I called customer support few times. Each time I called, I had very pleasant experience. Both Devin and Diana understood my issue/concern, not only they assured me that they will take care of the issue but they did indeed took care of them. 

 The quality of he product is important to customers, but the customer services is equally or more important. Please convey my appreciation to your customer service team - Devin and Diana - for job well done.

Please let me know if you have any question.

Regards

Mayen

Hello,
My shelves arrived yesterday (perfect pantry pack + 3 premium shelves), less than 2 weeks after I ordered them.  I just wanted to say how impressed I am with the quality of your product. 

These shelves are absolutely top notch.  I am not only pleased with the product, but your service and expedient delivery as well.  

It really was a pleasure doing business with you, 

Rob Rombough

Thank you, i am going from a walk in panty to just a large cupboard pantry and I really need these.  We installed shelves that slide in my mothers kitchen for her 7 years ago and she loved them and they made her life so much easier.  We have a whole kitchen to go yet but are spreading it out so as not to break the budget. You will be getting several other orders from us!

Sheila from Texas

Dear Sales,

I live in CO and bought 11 shelves.  The shipping was fast.  The packing was great.

I just finished installing them.  I can't believe they came out that nice.  My wife and I are very happy with the look.  I wish there was a way to leave your company a great feedback online.  Maybe you can post this email.

I will be recommending you to all my new neighbors, in our new development.

Best Regards

Manoj P

Thank you!!!   I received the shelves and installed them immediately. They are absolutely fantastic.
They have made the cabinets of this 1976 kitchen look and act like it's a "modern kitchen".
No more envy.........we love our "new kitchen" shelves.  
Will be looking at ordering more to update the rest of the kitchen cabinetry. 
 
Regards,

D.E. Orange Park FL

My wife was having an organizational problem in our rv pantry.  Your shelves solved the problem.  Plus, they were a snap to install.
Thanks
Phil Grove

Arrived very quickly and installed in 12 minutes flat. My wife loves them!

Thanks for making me look so good

Dr Lawrence Ruehlen, Happy Michigan customer

Hello Steve, 

I was successful in installing the roller shelf for my garbage can.
This is such an improvement. Thank you for your help. 

Sincerely, 

Sue Grazioli

I called earlier today to order some rear mounts.  The way I was going to mount them did not workout.  Instead of telling the customer they made a mistake and I did, they solved the issue without charge to me.   This was a complete surprise in today’s business environment.  Shelves that slide have far exceeded my expectations in the following areas.  Please use this feedback as you please.

1.    1. Price.  About ½ of everywhere else.
2.      Quality.  Excellent  materials and construction.
3.      Shipping.  Strongest and most protected shipping materials and methods I’ve seen.  It looked so nice I did not want to cut it open. 
      No possible change of damage unless they dropped a house on it.
4.      Support.  Will solve the customers issue even if they caused it.
5.      Installation.  Easy. 

If you need a aftermarket shelf do not look anywhere else.  This company is the real deal. 

Lee Dobyns

Terri Mullings

Steve,

 Our new shelves arrived this morning and I LOVE them! Your associate, Chris, was wonderful! He took time to explain how the shelves would be installed and how they would work; he even helped me with suggestions on which shelves would function best at what heights. He was wonderful! Chris was neat clean, and efficient, also leaving the area he had worked in cleaned up. 

 Thank you for a fantastic product! And for a great solution to that tiring digging into the cupboard!

 Linda and Chuck Schaum

Finished installing 22 base and shelf mount units.  All were received as ordered, with all required parts in great condition.  Quality is very good.  I found it very useful to make some spacing jigs out of plywood to get the spacing correct between the tracks.  This might be an item you could sell as an option to the shelves. 

Just ordered 3 more for my shop work bench.  I may reinforce bottoms for this heavy duty application although I really don’t think it is probably needed. 

Great product.

Jim Yeagle

Steve,

I have just completed installation of six shelves and hardware in our pantry.  Awesome product quality, fit and finish.  No issues whatsoever during the install.  Best of all, my wife loves this.  It was worth the research to find a product this nice.

The biggest chore was cutting 1/8" off new metal shelf support pins I had waiting to replace plastic ones once the sliding shelves were mounted to my existing fixed shelving.  I nailed 1/4 round wood about 18" long to the cabinet back to prevent my fixed shelves from lifting when the sliding shelves are extended.  Works great and I can even remove the fixed shelves without disturbing their position.

Thank you for your timely support.

Alan

Hey Guys -   GREAT shelves!   Just rec'd our order, much earlier than we anticipated, and love the shelves.  We mounted the 3 base shelves and realized that simply mounting the middle sliders to existing shelves would be the easiest solution for us.  Can we get another 6 of the L brackets that allows the rails to bottom-mount, plus the dozen screws to attach them to the rails? 

Again, great job on the shelves.  My wife commented how nice it was to get such a high quality item custom-made IN AMERICA, especially in such a short time. 

 Thanks - Norm

Steve, hello.  Just wanted to thank you for your help with my shelf order.  I installed them over the weekend and they are perfect now.  Thank you, I appreciate it.  TC

Dear Shelves That Slide gurus,

I received our custom shelf today and I've already installed it. It is fantastic. Thank you for making such a great product and delivering it ahead of promised time frame. It sure is strong. My wife has enjoyed riding on this one all afternoon. I keep reminding her that we agreed it was for the canned goods in our pantry, but she don't listen. Do you have any with a seatbelt?

I might be ordering some more.

Warm regards,

-geoff

A truly fantastic business you have.  I just received my first order.  I'm so glad I saw your ad in the back of a magazine at the doctor's office.

I can see that my first shelf fits perfectly.  I'll try to install it during the three day weekend.  Then I will order more.

I'm glad your company is online.  Also, I can't believe how quickly my first order shipped.

Brian Tsai

I received my shelves and already have them installed.  I love them.  Thank you so much for all your help. 

Gayle

Hi Steve and team,

I finally installed the shelves from your company and I wanted to provide a testimonial.  These shelves are fantastic and I wish we would have ordered them years ago!

They were not too difficult to install and they work like a dream.  I appreciate you working with me to let me return and exchange the first order which I ordered at the wrong size.  You and your team were helpful in answering my questions and helping me figure out the proper dimensioning for my shelves.  I highly recommend these shelves to others.  I do think the full extension shelves are the way to go and allow you 100% access to items placed deep on the shelf.

I would also make the following suggestion, if you are ordering numerous shelves for the first time, consider ordering just one or two shelves first so you can see if you got the size right and if you like the style.

Thanks again for the quality workmanship and the support!

Mohan

Mountain View, California

They arrived yesterday evening, beautiful sir, thank you will share your service with other in the area
JOE CARNAHAN

I wanted to let you know how impressed I am with your shelves that slide even though right now I am so tired I can hardly stand it from installing 10 of the shelves since lunch time today.

I ordered your special of 10 premium shelves to fit into my 3 cabinets - two are double cabinets.  I discovered my measuring capabilities need improvement (much to my husband's dismay), but with your excellent instructions for how to use spacers on the front cabinet slider all are installed and already filled!

We have the half-shelf in all cabinets so needed to reinforce them and since I wanted to store Corning Ware and other heavy glassware, we decided to add bracing.  We did this by screwing 1x2's under all 3 sides of the shelf and then screwing the shelf into this new bracing.  Thanks to 2 battery-operated drill drivers (one with a drill bit and the other with a phillips screw driver head) and my husband, that was accomplished in short order. 

I then set about to install the shelves, and was able to do so without the hubby's help.  The first shelf was the most difficult, of course, but the others were easier once I got the hang of it.  Your instructions are REALLY good, and I had read others' comments beforehand, so that helped as well.  The way we braced the half shelf makes the upper sliding shelf as sturdy as the bottom one - as we say in the South, "these shelves are like Country Music, they are here to stay!"

I am SO HAPPY with the quality of these shelves and that they are made in the USA.  Thank you for making such a quality product!!  I can't wait to show these off and will enthusiastically recommend Shelves That Slide!

Sincerely,
Kel Locklar

Mobile, Alabama

Steve, absolutely love the pantry shelves. Was so easy to install! I would like to install the more in my kitchen. I have a base  cabinet that opens from both sides. Do you make a slide that pulls from both sides?

 Shelby

Hi Steve, 

I just wanted you to know that the shelves arrived today.  Perfectly cut and fitted.  Hung the two shelves in about 30m.  They look and work great!

 Thanks!

 -George Cooke

Hello,

My shelves got here yesterday and I installed them. I just wanted to send a note and say thank you! They really exceeded my expectations, they're solid, well made, and solved my problem exactly. I really appreciate a real solid product.
Cheers,
Kate